Access Page
As we are about to set sail, we want all crewmates to be able to enjoy their time aboard.
Below is everything you need to know about access at the venue: wheelchair spaces, step-free routes, and more.
GENeRAL ACCESS INFORMATION
Toilets - Accessible toilets are available at the venue. If you need assistance locating them, please speak to a member of staff.
Assistance Dogs - Assistance dogs must be fully trained, calm around noise, lighting, and crowds, and clearly identified with a vest or harness. Handlers must keep them under control, toilet-trained, and hygienic, and are responsible for their needs during the visit (water bowls provided on request). Please book accessibility tickets and let us know afterward so we can arrange any adjustments.
Hearing/Sensory Needs - Ear defenders, earplugs, and light-sensitivity glasses will be available free of charge at the event.
Queuing - We endeavor to minimise queuing time at entry. In the event that a queue has formed and you are unable to queue, please speak with a member of our team who will expedite your entry.
Story Guide - A visual guide will be available to download for our website closer to the production opening.
WHEELCHAIR / LIFT ACCESS
We do not provide a wheelchair hire service, however the show is wheelchair accessible.
5 wheelchair spaces are available per show.
A ramp is located on the right-hand side of the venue.
There is a lift in the auditorium.
Standing Tickets: There are no stairs once you have entered the building.
Seated Tickets: Seating is available at some tables, as well as 5 viewing platform spaces, each with an Essential Companion seat.
Number of stairs: We are currently confirming the total number of stairs within the venue, as it is still under construction.
ESSENTIAL COMPANION TICKETS
Essential Companion seats are available for eligible access customers.
Essential Companion tickets are available at no additional cost and should be requested through the above avenues, subject to availability.Depending on your requirements, you can book:
Essential Companion – Seated
Essential Companion – Standing
Standing / Seated access tickets
BRITISH SIGN LANGUAGE (BSL)
BSL interpretation will be available on selected dates.
Dates are currently being confirmed and further information will be added here once available.
CONTENT WARNINGS
The performance contains strobe lighting, flashing effects, and video/projection sequences which may affect those with photosensitive epilepsy a full content advisory will follow nearer to the event.
WHEELCHAIR BOOKINGS & MULTIPLE ESSENTIAL COMPANION SEATS
For wheelchair bookings or if you require multiple Essential Companion seats, please contact:
Our team will be able to discuss your requirements and help arrange the appropriate tickets.
WHEELCHAIR BOOKINGS
multiple essential companion bookings
How TO BOOK YOUR TICKET
First, select your seat type, whether that is standing or seated with an Essential Companion. At checkout, you’ll be asked to enter your Access Card details. If you do not have an Access Card, please click here to apply for a free digital access pass.